At Cold Breakthrough, we recognize the importance of privacy and are committed to protecting the personal information of our users. Cold Breakthrough operates under MASHROOM LIVING LLP, with a registered office at 323, A Sector, 3rd Cross, Road, Yelahanka New Town, Yelahanka, Bangalore, Karnataka, India, 560064. This update is to ensure transparency as our domains, used in cold email outreach, will redirect to coldbreakthrough.com, so clients can verify that the information provided is accurate. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage in communication through cold email outreach. This policy also ensures compliance with CCPA, GDPR, CAN-SPAM, and Indian data privacy laws.
Information We Collect
When you visit our website or use our services, we may collect the following types of information:
1. Personal Information: We may collect personal information such as your name, email address, phone number, company name, job title, and other business-related information when you voluntarily provide it to us through forms on our website or via communication (e.g., cold emails).
2. Usage Information: We may automatically collect certain information about your device and how you interact with our website or services. This includes your IP address, browser type, pages visited, referring URL, and other metadata related to your interaction.
3. Business Communications: We collect business contact information (such as professional email addresses and names) from publicly available sources or through third-party vendors to engage in business-to-business (B2B) communications, including cold emailing. This information is collected in compliance with CAN-SPAM, GDPR, and CCPA where applicable.
How We Use Your Information
We may use the information we collect for the following purposes:
1. Providing and Improving Our Services: We use your information to deliver our services, respond to inquiries, and provide customer support. We also use it to improve the quality and functionality of our website and services.
2. Communications: We may use your contact information to send you updates about our services, newsletters, promotional offers, or other communications related to our business that may be of interest to you. You may opt-out of receiving these communications at any time by following the unsubscribe link provided in every email or by contacting us directly.
3. Legal Compliance: We use your data to comply with applicable legal obligations and respond to lawful requests from regulatory authorities.
4. Analytics: We may use analytics tools to analyze usage trends, track the effectiveness of our marketing campaigns, and gather demographic information about our users. This data is anonymized and not linked to personally identifiable information.
Disclosure of Your Information
We may share your information with third parties in the following situations:
1. Service Providers: We may share your information with third-party service providers who assist us in operating our website or providing our services (e.g., email marketing tools, hosting services, and analytics providers). These service providers are bound by contracts to only use your information as necessary to provide services to us and to comply with applicable privacy laws.
2. Legal Compliance: We may disclose your information as required by law, regulations, legal processes, or governmental requests to protect the rights, property, or safety of Cold Breakthrough, our users, or others.
Information Collected from Third-Party Sources
In addition to the information you provide directly to us, we may collect publicly available business contact information from third-party platforms that provide professional data. This may include professional contact details such as email addresses, job titles, and company affiliations. We use data extraction tools to process this information for business-to-business (B2B) outreach purposes.
A) The data collected from these platforms is used strictly for legitimate business purposes, including marketing and outreach, and we ensure compliance with applicable laws such as CAN-SPAM, CCPA, GDPR, and other privacy regulations.
B) We do not collect sensitive personal information through these means.
C) If you wish to access, correct, or delete any personal data that we may have collected from third-party sources, you can contact us at hello@coldbreakthrough.com.
Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal data. These rights may vary under different laws, including GDPR, CCPA, and Indian privacy laws. You can exercise these rights by contacting us at hello@coldbreakthrough.com.
1. Rights Under GDPR (for EU/EEA Residents)
A) Right to Access: You have the right to request access to the personal data we hold about you.
B) Right to Rectification: You can request that we correct any inaccurate or incomplete data.
C) Right to Erasure: You have the right to request the deletion of your data, subject to certain legal exceptions.
D) Right to Object: You can object to the processing of your data, especially for direct marketing purposes.
E) Right to Data Portability: You can request a copy of your data in a structured, machine-readable format.
F) Right to Withdraw Consent: Where consent is required, you may withdraw your consent at any time.
2. Your Rights Under the CAN-SPAM Act (for USA Residents)
A) Right to Opt-Out: You have the right to opt out of receiving marketing emails at any time. We provide an unsubscribe method in every marketing email, and any opt-out requests are honored within 10 business days.
B) Transparency in Communications: We ensure that all marketing emails contain accurate "from" and "subject" lines and clearly identify us as the sender, in compliance with CAN-SPAM.
C) Physical Address: Every email contains a valid physical address for our company as required by CAN-SPAM.
D) No False Information: We ensure that our emails do not contain any deceptive content or misleading subject lines.
3. Rights Under CCPA (for California Residents)
A) Right to Know: You can request information on what personal data we’ve collected about you in the last 12 months.
B) Right to Delete: You can request the deletion of your data, subject to legal exemptions.
C) Right to Opt-Out: You can opt-out of the sale of your personal data (although we do not sell personal data).
D) Right to Non-Discrimination: Exercising your privacy rights will not result in discriminatory treatment.
4. Your Rights Under Indian Law (for Indian Residents)
Under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, you have the right to:
A) Access and review the personal information we hold about you.
B) Request correction or deletion of inaccurate or outdated data.
C) Opt-out of receiving marketing communications by following the provided opt-out mechanisms.
Opt-Out Mechanisms for Cold Emails (CAN-SPAM and GDPR Compliance)
In accordance with the CAN-SPAM Act and GDPR, all marketing emails will include a clear method to opt-out of receiving future communications. Once you opt out, we will stop sending you marketing emails within 10 business days. If you wish to opt-out or unsubscribe from receiving emails, you can:
A) Reply to the email with "Stop" in the subject line or body.
B) Contact us directly at hello@coldbreakthrough.com.
International Data Transfers
We may transfer your personal information to countries outside your jurisdiction (e.g., transferring data from the EU to servers in the U.S. or India). We will take appropriate safeguards to ensure that your data is protected in accordance with applicable laws. For EU residents, this may include Standard Contractual Clauses or other approved mechanisms under GDPR.
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations. Once the data is no longer needed, we will securely delete or anonymize it.
Security
We implement reasonable security measures to protect your personal data from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your rights under applicable privacy laws, you can contact us at:
Cold Breakthrough
MASHROOM LIVING LLP
323, A Sector, 3rd Cross, Road, Yelahanka New Town, Yelahanka, Bangalore, Karnataka, India, 560064
Email: hello@coldbreakthrough.com
Effective Date
This Privacy Policy is effective as of 28/03/2024.
© 2024 Cold Breakthrough. All Rights Reserved.
Privacy Policy.